All of our jewellery are handmade with the highest quality standard, please take into consideration that each piece might be slightly different.
To ensure the life of your jewellery, please remove your jewellery when exercising, swimming and showering. It is also very important to keep it away from water, perfumes, lotions, or any beauty and hair products.
DO NOT use any harsh chemicals, polishing cloth, or jewellery cleaners. ALIX YANG recommends cleaning your jewellery with a damp and soft cloth, and make sure to fully dry it before wearing.
If a damage occurs outside of normal wear and tear, please email us at firstname.lastname@example.org with a detailed description of the damage, including a picture of the jewellery that shows us the issue. We will try our best to get your beloved ALIX YANG piece back to new! (Fees apply depending on the conditions)
If you have been wearing your ALIX YANG Jewellery for a long time and want to do a re-plating to restore to its brand new condition, please contact us at email@example.com for a quote.